What are first copy bags and watches?

First copy products are high-quality replicas of luxury designer items. They are crafted with attention to detail, using premium materials to closely resemble the original designs. Our products are AAA+ grade, offering the closest appearance and feel to authentic luxury goods.

Are these products authentic?

No. Our products are first copies (replicas) and are not original, authentic, or affiliated with the original brands such as Louis Vuitton, Gucci, Rolex, AP, etc. They are clearly described as replicas and are intended for personal enjoyment of the design aesthetic.

What does "AAA+" quality mean?

AAA+ is our quality grading for the finest first copies available. These products feature:

• Premium materials: high-grade leather, 316L stainless steel
• Accurate stitching, hardware, and engravings
• Correct weight and feel compared to originals
• Reliable movements in watches (automatic/quartz)

Which brands do you carry?

Bags: Louis Vuitton, Gucci, Chanel, Hermès, Dior, Prada, YSL, Fendi, Goyard, Balenciaga and more.
Watches: Rolex, Audemars Piguet, Patek Philippe, Omega, Richard Mille, Hublot, Tag Heuer, Breitling and more.

Are the watches water-resistant?

Most of our first copy watches offer basic water resistance (splash proof). However, we do not recommend swimming or showering with them. Specific water resistance details are provided for each product. Ask us on WhatsApp for details.

Do you have products for both men and women?

Yes. We carry bags and watches for both men and women, including unisex styles. Contact us on WhatsApp for specific recommendations.

How do I place an order?

You can place an order directly through our website by adding items to your cart and checking out. Alternatively, you can order via WhatsApp by sending us the item you're interested in, and we will guide you through the process.

What payment methods do you accept?

We accept:

• Cash on Delivery (Dubai & most UAE areas)
• Bank Transfer
• Cryptocurrency (Bitcoin, Ethereum - by arrangement)

Do you offer Cash on Delivery?

Yes, we offer Cash on Delivery (COD) for customers in Dubai and most areas of the UAE. A small confirmation deposit may be required for high-value items. Contact us for details.

Can I modify or cancel my order?

Orders can be modified or cancelled within 2 hours of placement. After that, the order may have entered processing. Contact us immediately on WhatsApp if you need changes.

How long does delivery take?

Delivery times depend on your location in the UAE:

• Dubai: 1-2 business days
• Abu Dhabi: 2-3 business days
• Other Emirates: 2-4 business days

How much is shipping?

Shipping is a flat rate of 25-30 AED depending on your location. Free shipping on all orders above 500 AED within the UAE.

Do you ship internationally?

Currently, we primarily ship within the United Arab Emirates. International shipping may be available by special arrangement. Please contact us on WhatsApp to discuss options and costs.

Is my package discreet?

Absolutely. All orders are shipped in plain, unbranded packaging with no logos, brand names, or indications of the contents. Your privacy is our priority.

Will I receive a tracking number?

Yes. Once your order is dispatched, you will receive a tracking link via SMS and email to monitor your delivery in real-time.

What is your return policy?

We accept returns within 7 days of delivery only for defective items or if the wrong item was sent. Items must be unworn/unused and in original packaging. We do not accept returns for change of mind.

How do I initiate a return?

Contact us on WhatsApp with your order number and photos of the issue. We will provide a return authorization and instructions. Do not send items back without prior approval.

How long do refunds take?

Once your return is received and inspected, approved refunds are processed within 5-7 business days to your original payment method.

What if I receive a damaged or incorrect item?

Please contact us within 48 hours of delivery on WhatsApp with photos. We will arrange a replacement or full refund, including return shipping costs if applicable.

Where is your showroom located?

We are located in Business Bay, Dubai, United Arab Emirates. Viewings are strictly by appointment only.

How do I schedule an appointment?

Contact us on WhatsApp at +971 52 866 2561 to schedule a visit. Please provide your preferred date and time, and we will confirm availability.

Can I see products in person before buying?

Yes, during your appointment you can view and inspect products in person. This allows you to check quality, materials, and craftsmanship before making a decision.

How do I care for my first copy bag?

Keep your bag away from water, direct sunlight, and harsh chemicals. Clean with a soft, dry cloth. Store in the dust bag provided when not in use. Avoid overloading to maintain shape.

How do I care for my first copy watch?

Keep your watch away from water (unless specified), perfumes, and chemicals. Clean with a soft dry cloth. For automatic watches, wearing it regularly keeps the movement active. Store in a cool, dry place.

Do you offer battery replacement or repairs?

Yes, we offer after-sales support including battery replacement and minor repairs for watches purchased from us. Contact us on WhatsApp to arrange service.

Can I adjust my watch bracelet size?

Most watches come with adjustable bracelets. If you need resizing assistance, any local watch shop can help, or contact us for guidance. Some watches include a sizing tool.

How can I contact customer service?

The fastest way to reach us is via WhatsApp. We also respond to emails during business hours.

• 💬 WhatsApp: +971 52 866 2561
• 📞 Phone: +971 52 866 2561
• 📧 Email: info@firstcopydubai.com

What are your business hours?

Our customer service team is available:

• Sunday to Thursday: 10:00 AM – 7:00 PM
• Friday & Saturday: Limited WhatsApp support

Still Have Questions?

We're here to help! Our team typically responds within minutes on WhatsApp.

Ask Us on WhatsApp

Can't find what you're looking for? Message us on WhatsApp — we reply fast.